Shipping policy

Shipping

We ship with DPD.

Delivery time: 3–5 working days in Austria, 4–8 working days within the EU, worldwide depending on the country.

Shipping costs: Shipping costs depend on the destination country and are shown at checkout before you place your order. We ship free of charge to Austria and Germany for orders of €200 or more.

Customs and import duties: For deliveries outside the European Union, customs duties, import VAT and carrier fees may apply. These are paid by the recipient.

Returns: The buyer bears the cost of returns. Return address: BACTO GesbR, Josef-Pohler-Weg 5, 6600 Reutte, Austria. Everything about withdrawal is in our cancellation policy.